COMPLIANCE ARCHIVE
LEGAL MANIFEST
DOCUMENT 001
PRIVACY POLICY
Last updated: January 2026
1. DATA CONTROLLER
The data controller responsible for the processing of personal data collected through this website is QuantumBridgeWorks, registered at Calle Pablo Escobar Sánchez 49, Villalbilla, Madrid, Spain. For any inquiries regarding the processing of your personal data, you may contact us at [email protected].
2. DATA WE COLLECT
In compliance with Regulation (EU) 2016/679 (General Data Protection Regulation), we collect and process the following categories of personal data:
- Identity Data: Full name, username, or similar identifier.
- Contact Data: Email address, telephone number, and physical address.
- Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
- Usage Data: Information about how you use our website, products, and services.
- Communication Data: Your preferences in receiving marketing from us and your communication preferences.
3. PURPOSE AND LEGAL BASIS FOR PROCESSING
We process your personal data only when we have a lawful basis to do so. The legal bases we rely on include:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose (e.g., subscribing to our newsletter).
- Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legitimate Interests: Where processing is necessary for our legitimate interests (or those of a third party), provided your interests and fundamental rights do not override those interests.
- Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
4. DATA RETENTION
We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process it, and whether we can achieve those purposes through other means.
5. YOUR RIGHTS
Under the GDPR, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You have the right to request correction of any inaccurate personal data.
- Right to Erasure: You have the right to request deletion of your personal data where there is no good reason for us continuing to process it.
- Right to Restrict Processing: You have the right to request restriction of processing of your personal data in certain circumstances.
- Right to Data Portability: You have the right to request the transfer of your personal data to you or to a third party in a structured, commonly used, machine-readable format.
- Right to Object: You have the right to object to our processing of your personal data where we are relying on a legitimate interest.
- Right to Withdraw Consent: Where we are relying on consent to process your data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at [email protected]. You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD) at www.aepd.es.
6. INTERNATIONAL TRANSFERS
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). Where we transfer data outside the EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission, to ensure your data receives an adequate level of protection.
7. DATA SECURITY
We have implemented appropriate technical and organisational measures to prevent unauthorised or unlawful processing of your personal data, accidental loss, destruction, or damage. These measures include encryption, access controls, regular security assessments, and staff training on data protection obligations.
DOCUMENT 003
REFUND POLICY
Last updated: January 2026
1. ELIGIBILITY FOR REFUNDS
At QuantumBridgeWorks (Calle Pablo Escobar Sánchez 49, Villalbilla, Madrid, Spain), we are committed to delivering high-quality cloud-native web development services. Refunds are considered under the following conditions:
- Pre-Development Cancellation: If a project is cancelled before any development work has commenced, a full refund of any advance payment will be issued within 14 business days.
- Milestone-Based Refunds: For projects billed in milestones, refunds may be issued for any undelivered and unpaid milestones. Completed milestones are non-refundable.
- Service Non-Delivery: If we fail to deliver the agreed-upon deliverables within the contractually specified timeframe, and the delay is solely attributable to QuantumBridgeWorks, a proportional refund or credit will be applied.
2. NON-REFUNDABLE ITEMS
- Third-party software licenses, domain registrations, and hosting fees already incurred.
- Custom design or development work that has been delivered and approved by the client.
- Consulting hours that have been consumed.
- Services rendered under a completed and signed-off project acceptance form.
3. REQUEST PROCESS
To request a refund, contact us at [email protected] with your project reference, the reason for the refund request, and supporting documentation. We will review your request and respond within 10 business days. Approved refunds will be processed using the original payment method within 14 business days of approval.
4. DISPUTE RESOLUTION
In the event of a dispute regarding refunds, both parties agree to attempt resolution through good-faith negotiation before pursuing any legal remedies. This refund policy is governed by the laws of Spain and the European Union consumer protection directives.
DOCUMENT 004
TERMS OF SERVICE
Last updated: January 2026
1. ACCEPTANCE OF TERMS
By accessing or using the services provided by QuantumBridgeWorks, located at Calle Pablo Escobar Sánchez 49, Villalbilla, Madrid, Spain, you agree to be bound by these Terms of Service. If you do not agree to these terms, you must not use our services. These terms constitute a legally binding agreement between you (the "Client") and QuantumBridgeWorks (the "Provider").
2. SCOPE OF SERVICES
QuantumBridgeWorks provides cloud-native web application development, CI/CD pipeline engineering, infrastructure provisioning, and related technical consulting services. The specific scope, deliverables, timelines, and pricing for each engagement shall be defined in a separate Statement of Work (SOW) or project agreement signed by both parties.
3. CLIENT OBLIGATIONS
The Client agrees to:
- Provide timely access to necessary systems, credentials, and information required for project execution.
- Designate a primary point of contact with decision-making authority.
- Review and approve deliverables within the agreed review periods.
- Make payments according to the schedule defined in the project agreement.
4. INTELLECTUAL PROPERTY
Upon full payment of all outstanding invoices, the Client shall receive full ownership of all custom code, designs, and deliverables specifically created for the engagement. QuantumBridgeWorks retains ownership of all pre-existing intellectual property, proprietary tools, frameworks, and methodologies used in the delivery of services. The Provider grants the Client a perpetual, non-exclusive license to use any such pre-existing IP incorporated into the deliverables.
5. CONFIDENTIALITY
Both parties agree to maintain the confidentiality of all proprietary information shared during the course of the engagement. This obligation survives the termination of the agreement for a period of three (3) years. Confidential information shall not be disclosed to third parties without prior written consent, except as required by law.
6. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, QuantumBridgeWorks shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of our services. Our total aggregate liability for any claim arising out of or related to these terms shall not exceed the total fees paid by the Client under the applicable project agreement during the twelve (12) months preceding the claim.
7. TERMINATION
Either party may terminate the agreement with 30 days' written notice. In the event of termination, the Client shall pay for all work completed up to the date of termination. QuantumBridgeWorks shall deliver all completed work products and provide reasonable transition assistance.
8. GOVERNING LAW
These Terms of Service are governed by and construed in accordance with the laws of Spain and the applicable regulations of the European Union. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Madrid, Spain.
9. MODIFICATIONS
QuantumBridgeWorks reserves the right to modify these Terms of Service at any time. Material changes will be communicated to active clients via email at least 14 days before taking effect. Continued use of our services after the effective date of any modifications constitutes acceptance of the updated terms.